Getting Help
Visit Our Web Site
Stop by
www.sprintpcs.com
and sign on to get up-to-date
information on PCS Services, options, and more.
You can also:
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Review coverage maps
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Learn how to use voicemail
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Access your account information
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Purchase accessories
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Add additional options to your service plan
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Check out frequently asked questions
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And more
Reaching PCS Customer Solutions
You can reach PCS Customer Solutions by:
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Dialing
on your PCS Phone
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Signing on to your account at
www.sprintpcs.com
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Calling us toll-free at 1-888-211-4727 (Consumer
customers), 1-877-CLEARPY (253-2779) (Clear Pay
customers), or 1-888-788-4727 (Business customers)
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Writing to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the
Section 1: Getting Started
1A: Setting Up Service
5
number of minutes used since your last invoicing cycle.
(Normal airtime usage will apply.)
To access this information:
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Press
.
Note:
This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.
䡵
Press
.
PCS Operator Services
PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.
䡵
Press
.
For more information or to see the latest in products and
services, visit us online at
www.sprintpcs.com
.
Note:
PCS Operator Services may not be available in all Affiliate markets.
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