Manufacturer’s Warranty
Nokia One-Year Limited Warranty
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free
from defects in material and workmanship that result in Product failure
during normal usage, according to the following terms and conditions:
1 The limited warranty for the Product extends for ONE (1) year beginning on
the date of the purchase of the Product. This 1-year period is extended by
each whole day that the Product is out of your possession for repair under this
warranty.
2 The limited warranty extends only to the original purchaser (“Consumer”) of
the Product and is not assignable or transferable to any subsequent purchaser/
end-user.
3 The limited warranty extends only to Consumers who purchase the
Product in the United States of America and in Puerto Rico.
4 During the limited warranty period, Nokia will repair, or replace, at Nokia’s
sole option, any defective parts, or any parts that will not properly operate
for their intended use with new or refurbished replacement items if such
repair or replacement is needed because of product malfunction or failure
during normal usage. No charge will be made to the Consumer for any such
parts. Nokia will also pay for the labor charges incurred by Nokia in
repairing or replacing the defective parts. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural items,
including framing, and any non-operative parts. Nokia’s limit of liability
under the limited warranty shall be the actual cash value of the Product at
the time the Consumer returns the Product for repair, determined by the
price paid by the Consumer for the Product less a reasonable amount for
usage. Nokia shall not be liable for any other losses or damages. These
remedies are the Consumer’s exclusive remedies for breach of warranty.
5 Upon request from Nokia, the Consumer must prove the date of the
original purchase of the Product by a dated bill of sale or dated itemized
receipt.
6 The Consumer shall bear the cost of shipping the Product to Nokia in
Melbourne, Florida. Nokia shall bear the cost of shipping the Product back
to the Consumer after the completion of service under this limited
warranty.
7 The Consumer shall have no coverage or benefits under this limited
warranty if any of the following conditions are applicable:
a)
The Product has been subjected to abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts that are not the fault of Nokia,
including damage caused by shipping.
b)
The Product has been damaged from external causes such as
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collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft, blown
fuse, or improper use of any electrical source, damage caused by
computer or internet viruses, bugs, worms, Trojan Horses,
cancelbots or damage caused by the connection to other products
not recommended for interconnection by Nokia.
c)
Nokia was not advised in writing by the Consumer of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d)
The Product serial number plate or the accessory data code has
been removed, defaced or altered.
e)
The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external
antenna, or viruses or other software problems introduced into the
Product.
8 Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a)
The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b)
If “a” is not convenient because of distance (more than 50 miles)
or for other good cause, the Consumer shall ship the Product
prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c)
The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d)
The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.
e)
Nokia will repair the Product under the limited warranty within 30
days after receipt of the Product. If Nokia cannot perform repairs
covered under this limited warranty within 30 days, or after a
reasonable number of attempts to repair the same defect, Nokia at
its option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount for usage.
In some states the Consumer may have the right to a loaner if the
repair of the Product takes more than ten (10) days. Please contact
the Customer Service Center at Nokia at the telephone number
listed at the end of this warranty if you need a loaner and the repair
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of the Product has taken or is estimated to take more than ten (10)
days.
f)
If the Product is returned during the limited warranty period, but
the problem with the Product is not covered under the terms and
conditions of this limited warranty, the Consumer will be notified
and given an estimate of the charges the Consumer must pay to
have the Product repaired, with all shipping charges billed to the
Consumer. If the estimate is refused, the Product will be returned
freight collect. If the Product is returned after the expiration of the
limited warranty period, Nokia’s normal service policies shall
apply and the Consumer will be responsible for all shipping charges.
9 You (the Consumer) understand that the product may consist of refurbished
equipment that contains used components, some of which have been
reprocessed. The used components comply with Product performance and
reliability specifications.
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION
OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE
FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS,
LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES,
LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT,
COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR
FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE
LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.
11 Some states do not allow limitation of how long an implied warranty lasts,
so the 1-year warranty limitation may not apply to you (the Consumer).
Some states do not allow the exclusion or limitation of incidental and
consequential damages, so certain of the above limitations or exclusions
may not apply to you (the Consumer). This limited warranty gives the
Consumer specific legal rights and the Consumer may also have other
rights that vary from state to state.
12 Nokia neither assumes nor authorizes any authorized service center or any
other person or entity to assume for it any other obligation or liability
beyond that which is expressly provided for in this limited warranty
including the provider or seller of any extended warranty or service
agreement.
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13 This is the entire warranty between Nokia and the Consumer, and
supersedes all prior and contemporaneous agreements or understandings, oral
or written, relating to the Product, and no representation, promise or
condition not contained herein shall modify these terms.
14 This limited warranty allocates the risk of failure of the Product between
the Consumer and Nokia. The allocation is recognized by the Consumer
and is reflected in the purchase price.
15 Any action or lawsuit for breach of warranty must be commenced within
eighteen (18) months following purchase of the Product.
16 Questions concerning this limited warranty may be directed to:
Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 287-6612
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)
17 The limited warranty period for Nokia supplied attachments and
accessories is specifically defined within their own warranty cards and
packaging.